Kimberly Boatner, LCSW, CADC
A thoughtful beginning
Practical information to help you feel more prepared for your first appointment.
You can start
with a question.
Choosing a therapist is an important personal decision. You are welcome to ask about Kimberly’s approach, availability, session arrangements, and whether the practice fits your needs.
Before your first appointment
- Contact the office to discuss availability and confirm an appointment.
- Review fees and insurance information and confirm your payment arrangements before your appointment.
- Download and print the New Client Registration Form, complete it by hand, and follow the return instructions below.
- Confirm the office location and any arrival or access needs.
Your first conversation
The first session is an opportunity to get acquainted, discuss what brings you to therapy, and talk about your goals. New-client intake and assessment costs $250 and includes your first 60-minute session. Ongoing sessions are $200 per 60-minute session. These are self-pay rates; insurance costs depend on your plan.
Insurance & payment options
The practice accepts Blue Cross Blue Shield (BCBS) insurance, cash, credit cards, HSA cards, and Zelle.
Please contact the office for current session fees and payment instructions. Before your first appointment, confirm that your specific BCBS plan and the services you need are covered. Deductibles, copays, and other out-of-pocket costs depend on your plan and benefits.
Client registration
Use the New Client Registration Form for adults and minors. The form includes client and insurance information, treatment consent, practice policies, financial agreements, and an authorization for release of information. For minors, the office will confirm who may consent and sign.
New Client Registration Form
For adults and minors. Please download, print, and complete the applicable sections by hand, including the required signatures.
Download New Client Registration Form (PDF)Email the completed and signed form to kim.boatner@therapy-stc.com, or bring it to the office. Ordinary email may not be secure; contact the office if you prefer another return method. Do not email or text payment-card details or security codes.
Please request the current Notice of Privacy Practices from the office before signing the acknowledgment that you have received it.
Common questions
A little clarity
before you begin.
What insurance and payment methods do you accept?
The practice accepts Blue Cross Blue Shield (BCBS) insurance, cash, credit cards, HSA cards, and Zelle. Please confirm your specific plan, benefits, session fee, and payment arrangements before your appointment.
Do I need to know exactly what I want to work on?
No. You can start by describing what has prompted you to reach out. Your goals can become clearer through conversation.
Does contacting the office book an appointment?
No. An email, call, or text starts a conversation with the office. An appointment is scheduled only after it has been confirmed with you.
Do you work with couples and families?
Yes. Kimberly’s practice includes individual, couples, and family therapy. Contact the office to discuss your needs and current availability.
Are adolescent appointments available?
Kimberly works with adolescents. Please ask the office about age suitability, availability, and the registration process for parents or guardians.
Can I ask about telehealth?
Yes. Contact the office to ask whether telehealth is available and appropriate for your circumstances and location.
How is Kimberly Boatner’s practice connected to Geneva Therapy?
Kimberly Boatner’s practice began in 2017 as Geneva Therapy in Geneva, Illinois. In 2026, the office relocated to 3140 West Main Street in St. Charles. The practice remains part of Kimberly Boatner LCSW, CADC, LLC, continuing its service to individuals and families throughout the Fox Valley.
Learn more about Kimberly and the practiceWhat if I need urgent help?
This website is not monitored for emergencies. Call 911 if you are in immediate danger. In the U.S., call or text 988 for crisis support.